Returns & Exchanges
We offer a 14-day return window from the date of receipt for all unused items in their original packaging. Please ensure that all tags remain attached to maintain the integrity of our heritage knitwear.
Request a Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original shipping box or a similar protective container, ensuring the return form is included inside.
Ship the Package
Attach the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing